At Reliance Medical Centers, we don’t just say we are different, we prove it by making our provider-broker relationship a top priority. With our unique Broker Protection Plan, we have measures in place to protect your book of business. From identifying you as the agent of record in your client’s medical chart, to making our medical centers safe zones, free of outside marketing (or outside personnel), we have strategic measures in place to protect your client base and we work with you to help it grow because your success is tied to our success.
Agent of Record
As soon as we onboard one of your clients, we note you as the agent of record in the patient’s medical chart and in our digital CRM system
Courtesy Notifications
If your client does switch insurance, we will provide you with a courtesy notification as soon as we are aware of the change
Safe Zone
All our medical centers are safe zones, free from outside logos or marketing materials from insurance companies or brokers and free from outside personnel; all staff is from Reliance Medical Centers
No Brokers Onsite
We do not allow agents in our centers unless you have booked an appointment with your client, this means no competitors onsite to sell insurance to your clients
Resource Center
Our Resource Centers are state-certified Access Centers that are also staffed entirely by Reliance employees who do not guide patients to other insurance plans
Broker Priority Line
If your clients ever have any questions or concerns about coverage, you are notified by a member of our staff so that you are part of that discussion
Broker Priority Line
Working with Reliance is easy and convenient with our Broker Priority Line. Give us a call at 863-225-7793 to be connected to someone who is a Reliance Broker Advocate
Health & Wellness Navigators
Our Health & Wellness are impartial guides who will never influence your clients’ decisions when it comes to their insurance.
When you recommend Reliance Medical Centers to your clients, you can have the peace of mind knowing that we will deliver quality care via a team-approach to healthcare. Aside from a Primary Care Physician and Nurse Practitioner, the assigned Care Focus Team is also lead by a Person Medical Concierge who is a patient’s healthcare advocate and will help connect the dots for all things related to appointments, insurance, referrals and prescriptions. The team also consists of a Referral Specialist, Quality Analyst, Medical Records Specialist and two medical assistants.
Referral
Specialist
We have referral specialists who take care of all your clients’ referral and scheduling needs which means more hands-on assistance, happier patients, higher retention rates.
Quality
Analyst
Our quality analysts work to ensure your client receives compassionate, quality care, which means they’ll be happy you suggested Reliance to them.
Medical Records
Specialist
The medical records specialists help coordinate all your clients’ medical records from outside providers, keeping your client from having to travel to other facilities to obtain their records. Just one more example of how we are patient-focused and ready to deliver supportive, coordinated care.
Dr. Glorimar Gonzalez
Winter Haven
Dr. Gonzalez has over fifteen years of experience in the medical fields and is committed to providing excellent care to her patients. She has experience as both a primary care physician and an emergency care physician and employs preventive healthcare practices to help her patients get healthy and stay well.
NPI # 1700111614
Dr. Kelechi Esoga
Winter Haven
Dr. Esoga received his Doctor of Medicine from Windsor University School of Medicine and completed his post graduate training at Hospital Hima San Pablo Fajardo in Puerto Rico, USA. Dr. Esoga has been recognized for a number of honors during his career and has over 10 years of service in the healthcare field.
NPI # 1477933984
Dr. Atiyeh Atiyeh
Lakeland
Dr. Atiyeh has experience in a variety of healthcare fields, but his passion lies in primary care for seniors. He has worked in both private practices and emergency medicine and has practiced in a variety of emergency rooms. Before joining Reliance, he served as professor at the Metropolitan University of Puerto Rico where he taught Introduction to Pharmacy, Microbiology, Dosage, Pharmacotherapy I and II, OTC Medications, Anatomy and Physiology, and Pharmaceutical Legislation and Administration.
NPI # 143760242
Dr. Jose Pares
Lakeland
Dr. Pares background includes working at the Health Department of Puerto Rico in the department of Accreditation and Regulation of Health Care Facilities. He is an Anatomical and Clinical Pathologist, which gives him a broad view of the causes and effects of diseases. He is experienced in acute and chronic conditions, as well as alternative treatments such as acupuncture, vitamin C and neural therapy.
NPI # 1912115445
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